About St. Joseph Medical Center
Community Health Board
PeaceHealth is guided by the PeaceHealth System Board of Directors and by Community Health Boards in each of our network service areas in Oregon, Washington and Alaska.
These volunteer board members are community leaders who fully partner with PeaceHealth in making and supporting decisions based on our Mission and Values as well as our Vision for the organization—that every person receives safe, compassionate care: every time, every touch.
- Jodi Joyce, Chair
- Dakotah Lane, MD, Vice Chair
- James Lemerond, Ed.D., Secretary
- Steve Clarke
- Charles Prosper, Chief Executive, Northwest
- Sister Margaret Dimond, Ex Officio Member
- James Blackburn, MD, Chief of Staff, Ex Officio Member
Patient and Family Advisory Council (PFAC)
St. Joseph Medical Center
Accomplishments
Our PFAC serves as a voice for positive feedback and our focus is on improving the patient experience. We helped in the implementation of these projects:
- Pet Care program ensures pets are cared for while patients are receiving care.
- Quiet Hours project.
- Emergency Department video phone acquired and installed for hearing-impaired patients to make phone calls to loved ones.
- Design approval of new patient whiteboards.
Membership
- Founded in 2007.
- 11 members.
- Meets monthly.
- Contact Ashley K. Ashley, patient experience specialist.
Bellingham Community Clinics (PeaceHealth Medical Group)
Accomplishments
- The pediatric transfer project
- Cardiology Post Procedure Discharge instructions
- Patient outreach letters (i.e. Diabetes) to ensure they were patient-friendly and easy to understand
- Website content
Membership
- The PFAC meets 4:30 - 6 pm on the third Tuesday of every month. After the application and interview process is reviewed and accepted, you will receive invites to attend these meetings.
- Attendance is important as we cover topics that can sometimes build on one another, and can be difficult to get up to speed or overwhelming if meetings are missed. Being on a PFAC is a two-year commitment to ensure we have the same people dedicated to partnering with us on ideas and improvements, rather than constantly rotating people on and off the PFAC.
- Currently we have seven PFAC members and would like to have a total of 12 members.
- To learn more or to apply for the PFAC, contact Ashley K. Ashley, patient experience specialist.
- For patient concerns or to share a great experience, call the Hot Line to Heart at 1-844-749-8817.