COVID-19 and Vaccine Information
Masks are still required in healthcare settings per CDC and state health department guidelines.
PeaceHealth is guided by the PeaceHealth System Board of Directors and by Community Health Boards in each of our network service areas in Oregon, Washington and Alaska.
These volunteer board members are community leaders who fully partner with PeaceHealth in making and supporting decisions based on our Mission and Values as well as our Vision for the organization—that every person receives safe, compassionate care: every time, every touch.
Our Community Health Boards are also charged with setting policy regarding quality, stewardship, planning, community service and advocacy.
Our PFAC has worked on multiple patient letters and handouts, new patient packets, patient appointment rescheduling process, signage placement and customer service. Our impact has been to make care more comfortable, understandable and accessible to patients and their families.
When a person registers with a PHMG primary care provider for the first time, they receive a new patient packet. It used to contain multiple, single pages of information that was overwhelming to read and understand. The PFAC suggested changing the format. Over a four-month period, the PFAC, PHMG providers and leaders collaborated to create a “Welcome to PeaceHealth Primary Care Services” booklet which combined all the previous information and added clinic names, addresses, phone numbers and hours of service, as well as removable maps. Patients appreciate this updated, user-friendly and compact reference booklet.