COVID-19: PeaceHealth is open, with safe virtual and in-person visits.
Learn more about our safety measures and visitor restrictions.

Video visits for convenient care at home

Schedule follow-up visits with your provider, new medical problems where a referral might be needed, or if you wish to limit your exposure to COVID-19.

How video visits work from your computer, tablet or smartphone

Download instructions and tip sheets in English, Spanish and Russian.

Commonly treated conditions

  • Acne
  • Athlete's Foot
  • Canker Sore
  • Cold & Flu Symptoms
  • Cold Sore
  • COVID-19
  • Diaper Rash
  • Erectile Dysfunction
  • Excessive Sweating
  • Gastroesophageal Reflux Disease
  • Infections (minor)
  • Insomnia
  • Lice
  • Medical Travel Advice
  • Pinkeye
  • Rash
  • Ringworm
  • Seasonal & Environmental Allergies
  • Shingles
  • Sinus Infection
  • Stomach Flu
  • Stye
  • Swimmer's Ear
  • Tick Bite
  • Urinary Tract Infection
  • Yeast Infection

How to get started with a video visit


 

Create a My PeaceHealth account

You will need a My PeaceHealth account to administer a video visit. Sign up here if you don't have an account. 


 

Schedule an appointment

Log into My PeaceHealth to shcedule a video visit. A caregiver will give you a phone call to confirm your appointment. 


 

Check in for your visit

Log into My PeaceHealth 15 minutes prior to your appointment time and click the ECHECK-IN button to let your provider know you are ready to meet.

 

Schedule an appointment

Do you need an interpreter for your visit? Let your provider’s office know and one will be added during the visit.

How to prepare for your video visit

Before you get started, please ensure that you have the necessary equipment needed for video visits.

What you'll need to get started:

Frequently Asked Questions

You will need:

  • You will need a smartphone, tablet, laptop or desktop computer that has a camera/speaker/microphone.
  • If you are on a smartphone or tablet, download the ZOOM Cloud Meeting app.
  • Disable the pop-up blocker from your internet browser settings.
  • Test your system to make sure your picture and sound are working well.

Yes, anyone can request a video visit. You will be contacted by the clinic to review the reason for your visit to ensure you will get the most value from the visit with your provider.

If you need an interpreter, let your provider's office know and one can be added to your video visit.

We want to ensure you are getting the best level of care, so the clinic staff need to understand the reason for your visit. They will reach out to you to schedule the appointment after the request is made online.

Yes, our video visits use end to end encryption and randomly generated meeting passwords. Some features you may be used to if you use ZOOM personally have also been disabled, such as video recording and screen captures.

Call technical support for video visits at 833-984-2358.