COVID-19: Vaccines, boosters, testing, and visitor guidelines. Please use ER for emergencies only.

As you may be aware, many local businesses are facing staffing challenges – and local pharmacies are no exception. These developments are seriously impacting patients’ access to needed medications. Many community members are experiencing wait times for prescriptions of at least a week or more.

Action you can take to help avoid delays

You can reduce the risk of delays in obtaining prescriptions from your community pharmacy by requesting refills seven to 10 days before you run out of your medication. You also can discuss mail-order prescription program options with your insurance or healthcare provider. Please keep in mind that wait times for new prescriptions will be varied and unpredictable; please discuss options with your physician when they prescribe you a new medication.

Our No. 1 priority is the safety and well-being of our patients. As valued patients and community members, PeaceHealth is here to guide you through these challenges to ensure you have access to much-needed medications.

Visiting Sacred Heart at RiverBend

Please check the COVID-19 page for the latest visitor information.

Directions and Parking

From Interstate 5 / Heading north or south

Take Exit 195A and head east on Randy Papé Beltline. Curve right onto Martin Luther King Jr. Parkway (0.76 mi.). Turn left onto Cardinal Way (0.2 mi.).

Parking for visitors is available at several locations. Emergency patients may use the lot adjacent to the Emergency Department entrance. Visitors may park in the S garage or C garage, and Oregon Heart & Vascular Institute (OHVI) visitors should use the surface parking lots located west and south of the OHVI building. RV parking is provided in the back of the employee surface parking lot, south of the OHVI surface lot. There is no charge to park your RV in one of the designated spaces while your loved one is in the hospital at RiverBend. Please check in with Security to receive a parking pass by calling 541-743-4750 or by asking for a security officer at the Main Lobby reception desk.

Please visit our Maps and Directions page for additional information.

Visiting Information

Visitors are welcome at any hour on most units, although some units may have limited hours to help patients rest. Please check with a nurse if you have questions about specific visiting hours.

Hospital entrances are open from 6 a.m. to 8:30 p.m. The main lobby is open 24 hours a day, seven days a week. Visitors must check in with a security officer at the main lobby reception desk between 8:30 p.m. and 6 a.m. daily. The officer will contact the nursing staff of the unit caring for your loved one to verify the visit and issue an ID badge to visitors. This check-in is vital to maintaining a secure hospital environment.


Magazines, paperback books, flowers, toys, candies and gift items are available in the volunteer-operated gift shop, Heartfelt Gifts, just off the main floor lobby. All proceeds benefit patient care at Sacred Heart. For information on deliveries, contact Heartfelt Gifts directly.

RiverBend Heartfelt Gifts

  • Phone: 541-222-1340
  • Hours—Monday through Friday: 9 a.m. to 6 p.m.;
    Weekends and holidays: 1 p.m. to 4 p.m. 
  • Open at 7 a.m. the second Wednesday of every month.

Guest lodging

Many area hotels and motels offer discounted rates for families or visitors of hospital patients. Please visit our Guest Lodging page for more information.

Additional information

Sacred Heart Medical Center offers a complete Guide to Guest Services, which is available to patients upon admission, or as a digital edition.

For additional questions, please call 541-222-7300.