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Guest Services at St. John Medical Center

Bird's eye view illustration of St. John Medical Center campus

Visiting hours

Main Campus: 6:30 a.m. - 8:00 p.m. Some units have different hours or certain restrictions posted.

Important notice

During the COVID-19 health situation, PeaceHealth St. John has restricted visitation with only specific exceptions.

  • One (1) visitor for Labor and Delivery
  • One (1) visitor for patients who are cognitively impaired
  • End-of-life patients

For more information visit our COVID-19 information page.

PeaceHealth St. John Medical Center is a tobacco-free campus.

General information

Gift shop

The Friends of St. John operate a Gift Shop adjacent to the hospital's main lobby near the Delaware Street entrance.  The staff are volunteers and proceeds go toward patient care projects.

The shop carries:

  • Toiletries
  • Magazines and paperback books
  • Fresh flowers in vases
  • Cards
  • Candy
  • Gift items
Spiritual care

Pastoral and Spiritual Care is a specialized ministry that integrates theology and the mental health sciences for those who want to use their faith as a resource for their healing.

Learn more

Connecting to wifi

We are pleased to provide complimentary wireless Internet access for our patients, guests and visitors. Follow the link below to view instructions for connecting.

Classes and support groups

PeaceHealth offers a variety of informative classes in Longview.

View current classes and groups

Patient information

During your stay

Find information to help you prepare for what you can expect at St. John Medical Center.

Learn more


Patient surgery status (SmarTrack)

Stay up to date on the status of a patient surgery at St. John Medical Center.

Advance care planning

Sharing your wishes for the care you want if you are critically ill can bring you closer to the people you love. Making your wishes known clearly in advance of a crisis is one of the biggest gifts you can give yourself, your family and friends.

Medical records

Some online records, including medications, test results, and procedures, are available in your MyPeaceHealth account, free of charge. Please visit the medical records page for other request options.

Balance billing protection

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.