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For New Caregivers

Caregiver - every employee is a valued member of this team, so we refer to all employees as "caregivers" in order to recognize the important care giving role of everyone in the organization.

The health and safety of our community, patients and caregivers is our top priority. At PeaceHealth, we  want to ensure our caregivers and communities are well informed about novel coronavirus (COVID-19). For up-to-date information as it becomes available, please visit:

Where is NCO held?

You received information on your NCO location in your "PeaceHealth Orientation Schedule" email from Talent Acquisiton. Please refer to that information to learn more about your first week and where to go. If you have questions, contact your manager or recruiter. If you did not receive your Orientation Guide, you can download it here.

What to expect your first week at PeaceHealth?

  • You may have orientation activities as late as 5:00 P.M. every day during your first week; please plan accordingly. 
  • Your manager will be providing information about your ongoing work schedule. 

What to expect on your first day at New Caregiver Orientation (NCO)

NCO is your first day at work. All new caregivers and providers attend NCO. Please refer to your "PeaceHealth Orientation Schedule" email to confirm your NCO location. You will be informed by Human Resources by email and/or phone if your NCO date or location changes.

What will you learn at NCO?

New Caregiver Orientation includes information about PeaceHealth's mission, vision, values, history, and heritage. You'll receive information about benefits, online learning, and much more. 

Benefits overview

PeaceHealth's comprehensive benefits include medical, dental, and life insurance as well as paid time off plans. Additional benefits include retirement plans, wellness benefits, and career development. 

If you are benefit eligible, instructions for accessing benefit enrollment information will be discussed at orientation. 

What are Patient Services Orientations (PSO) and Role-Specific Orientations (RSO)?

Patient Services Orientation is designed for all new caregivers (with the exception of providers) who work directly with patients in any capacity. This includes inpatient as well as ambulatory (clinic-based) caregivers. Classes are held during the day, beginning at 8 am and ending at approximately 5 pm. 

Role-Specific Orientation (RSO) is a system-level program designed for new caregivers who work as inpatient bedside nurses, nursing support (CNAs, PTSs, Mental Health Techs, ED Techs), medical assistants, and ambulatory (clinic-based) PARs.

Following New Caregiver Orientation (NCO), new hires may also attend CareConnect Orientation. The amount of time you will spend in these classes is dependent upon your job role. Orientation can take up to two weeks for specific roles. 

Paid Sick Leave

In compliance with state regulations, Oregon and Washington caregivers who meet eligibility criteria, can accrue and use paid, protected sick leave.  Paid sick leave can be used for a caregiver or a caregiver's eligible family member's mental or physical illness, injury, health condition, or need for medical diagnosis of these conditions, including preventative medical or dental care.  Full details regarding paid sick leave may be found on My HR in the policy section.