COVID-19: Vaccines, boosters, testing, and visitor guidelines. Please use ER for emergencies only.

Emergency & Trauma

As you may be aware, many local businesses are facing staffing challenges – and local pharmacies are no exception. These developments are seriously impacting patients’ access to needed medications. Many community members are experiencing wait times for prescriptions of at least a week or more.

Action you can take to help avoid delays

You can reduce the risk of delays in obtaining prescriptions from your community pharmacy by requesting refills seven to 10 days before you run out of your medication. You also can discuss mail-order prescription program options with your insurance or healthcare provider. Please keep in mind that wait times for new prescriptions will be varied and unpredictable; please discuss options with your physician when they prescribe you a new medication.

Our No. 1 priority is the safety and well-being of our patients. As valued patients and community members, PeaceHealth is here to guide you through these challenges to ensure you have access to much-needed medications.

Emergency and Trauma Care


Open 24 hours a day, 7 days a week

Trauma Center and Emergency Department
Sacred Heart Medical Center at RiverBend
3333 RiverBend Drive, Springfield, OR 97477
(541) 222-6931

See our Emergency Department in Action

The highly trained Emergency Department (ED) staff strives to create the most efficient and compassionate emergency room experience for every patient. Expert teamwork, improved processes and advanced technology quickly provide you with the care you need. The ED at the RiverBend campus is easily accessible from all major routes in Eugene and Springfield, including Interstate 5 (exit 195-A), Beltline Road (east to MLK Blvd.), and I-105 (exit Springfield City Center then Pioneer Parkway east).

Emergency Department

  • People and processes to handle any life-threatening emergency including heart attack and stroke
  • Comprehensive services and board-certified specialists available around the clock
  • Electronic patient tracking system to reduce wait times
  • Facility design assists faster access to the most appropriate care
  • Imaging equipment (MRI, CT scanner, digital radiography) directly adjacent to the ED for faster diagnosis
  • 44 private, single-patient rooms to assure patient privacy, infection control, and a calm, quiet atmosphere
  • Computerized nursing stations give doctors and nurses easy access to each patient and the patient’s medical records
  • Special accommodations for the hard of hearing, visually impaired, blind, deaf, and limited English proficient
  • Children’s playroom
  • Waiting room fireplace provides a relaxed environment for patients and family members

Level II Trauma

The Emergency Department at RiverBend serves as the entrance to Sacred Heart’s Level II Trauma Center, which is staffed and equipped to provide the highest level of care to severely injured adults and children.

  • Immediate availability—24 hours a day—of surgeons, anesthesiologists, neurosurgeons and other physician specialists, plus nurses, support services such as laboratory and imaging, and resuscitation life-support equipment.
  • Serves an 8-county region in Western and Southern Oregon (Lane, Linn, Douglas, Coos, Curry, Josephine, Jackson, and Klamath counties)
  • Elevators provide direct access to the Emergency Department from helicopters arriving at the hospital’s helipad. Extra-large elevators allow staff to provide continuous care to patients being transported from the ED to surgery.

Take a look inside the Emergency Department at RiverBend

PeaceHealth Sacred Heart Medical Center at RiverBend
3333 RiverBend Dr
Springfield, OR 97477