Novel coronavirus (COVID-19) information for patients, visitors and medical professionals.

Patient Medical Records

Health Information Management

There are a variety of ways to access your medical records that are listed below. If you have questions about obtaining copies of medical records please call our customer service team at 1-844-962-2090 or email us at For all other questions regarding medical records, call 360-729-1340.

How to access medical records

Some records are available, free of charge, at including medications, test results, procedures, and more. If you do not yet have a My PeaceHealth account, you will need an activation code. To receive an activation code, contact your provider’s office or visit and click “Sign Up Now.”

There is a small processing fee for medical record requests. You have two options to request a copy:

  1. Call us at 1-844-962-2090
    Our customer service team is available 7:00 am to 5:30 pm PST Monday through Friday, except holidays. Voice messages can be left after hours.
  2. Or, download and complete the medical request form
    Once completed, you can return the document via email, fax, or mail. Instructions are included in the form.
    Also available in Spanish, Russian, Mandarin or Tagalog.

If a non-PeaceHealth provider needs copies of records for your care, the provider’s office can request records, free of charge, by calling 1-844-962-2090.

Additional forms

Apple Health

PeaceHealth supports Health Records for iPhone users with Apple’s Health app. The app allows patients to view and track health information, including lab results, immunizations and medications from PeaceHealth and other participating health organizations. To use the Health Records feature, patients must have a My PeaceHealth account. Read PeaceHealth’s FAQs.

Medical Records

Requests for copies

All other questions

The electronic medical record for patients of PeaceHealth Medical Group providers.