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Medical Social Work

Our goal is to enhance the quality of your care at both Sacred Heart Medical Center campuses by addressing the psychosocial needs of patients and their families related to illness, disability, treatment and care. We work as a team with other Sacred Heart Medical Center personnel and community providers in providing comprehensive health care planning on behalf of the patient.

We also assist you and your family in identifying their needs and helping them find the best solutions available. Our services include helping you and your family to make the best use of available medical, emotional, interpersonal and community resources.

We are compassionate listeners and creative problem solvers. We can serve as mediators, counselors and advocates for your health care issues as we help identify possible solutions and alternatives.

Scope of Service

A Medical Social Work Care Manager collaborates with individuals, their families and the interdisciplinary team to identify patient needs. Our team of care managers determines an individual’s current capacity and support to develop a safe, supportive, and clinically appropriate plan of care. This plan can encompass family, friends, financial, spiritual and environmental care.

Our managers help coordinate the use of resources for positive health, patient and family satisfaction and financial outcomes. Our team also specializes in assisting patients with complex psychosocial issues. We work together with other departments, community agencies and providers to create coordinated and supportive discharge plans.

Contact Information

Department Hours

Monday – Friday: 8:30 a.m. to 4:30 p.m.

Saturdays and Sundays: A social worker is available on Saturdays and Sundays from 9 a.m. to 4 p.m. To contact a social worker from inside the hospital, call the paging operator. From outside the hospital, call 222-7300 and ask to have the social worker paged.

Medical Social Work can be reached by phone at 222-2440. Unanswered calls will be returned as soon as possible. Messages left after hours or on weekends are normally returned the next day.

PeaceHealth Sacred Heart Medical Center at RiverBend
3333 RiverBend Dr
Springfield, OR 97477

Medical Services