PFAC-Northwest Network

Bellingham, WA 

“We hear a lot about patient-centered care these days. Patient Family Advisory Councils are proving to be the “center” for quality improvement. By serving on a PFAC, members share ideas and experiences that improve patient education materials, better signage in clinics and hospitals, simple amenities for pediatric patients. Your voice as a PFAC member is a powerful motivator for change to better serve our community.” – Micki Jackson

Patient Family Advisory Council Team Bellingham WAPFAC Accomplishments 

  • The pediatric transfer project
  • Cardiology Post Procedure Discharge instructions
  • Patient outreach letters (i.e. Diabetes) to ensure they were patient-friendly and easy to understand
  • Website content

History 

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