Patient Safety & Quality
One of the most important relationships in healthcare is that between a patient and a provider. This relationship relies on trust and the foundation of trust that PeaceHealth is built on quality and safety. These attributes are embedded within our caregivers, our processes, our facilities...everything we do. We're always striving to deliver safe, sound and personal care.
PeaceHealth medical centers are accredited by DNV GL - Healthcare (Southwest Medical Center, St. Joseph Medical Center, Ketchikan Medical Center, Peace Island Medical Center, Sacred Heart Medical Center at RiverBend, Sacred Heart Medical Center - University District, and Peace Harbor Medical Center); and the Joint Commission (St. John Medical Center and United General Medical Center).
By earning this accreditation, PeaceHealth demonstrates it meets or exceeds patient safety standards (Conditions of Participation) set forth by the U.S. Centers for Medicare and Medicaid Services. DNV GL’s accreditation program is the only one to integrate the ISO 9001 Quality Management System with the Medicare Conditions of Participation.
DNV GL’s accreditation program, called NIAHO® (Integrated Accreditation of Healthcare Organizations), involves annual hospital surveys – instead of every three years – and encourages hospitals to openly share information across departments and to discover improvements in clinical workflows and safety protocols.
The Joint Commission has been acknowledged as the leader in developing the highest standards for quality and safety in the delivery of health care, and evaluating organization performance based on these standards. We use Joint Commission standards to guide how we administer care and continuously improve performance.