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Patient and Family Advisory Council (PFAC) – Florence, OR

PeaceHealth Peace Harbor Medical Center

“As community members, being on the PFAC gives us an awareness of what is going on within the hospital, and based on that, we have an opportunity to work with staff to build improvement into the process.”


One of the projects the PFAC is most proud of is the work they did to create admission and discharge folders. The members wanted to ensure that when patients were coming into the hospital and leaving the hospital, they were as informed as possible about what to expect. The folders are well received by patients and their families, and the information provided helps to make their stay smoother.

  • Improving caregiver communication with patients.
  • Serving as a liaison between the hospital and the community.


  • Founded in 2015
  • Membership varies between 6-10.
  • Meets on the second Monday of every month from 11:30 am -1 pm.
  • Contact Joan Schmidt, coordinator