PeaceHealth achieves national certification for quality


PeaceHealth is proud to announce the achievement of a national certification for guaranteeing quality. PeaceHealth’s Credentials Verification Office (CVO) successfully completed the voluntary certification program for all 10 verification elements for the National Committee for Quality Assurance (NCQA).CVO Certification digital logo cropped.jpg

“This two-year certification represents a great collaboration between our community medical staff leaders, medical staff office teams in our hospitals and our CVO,” said Elaine Dunda, Senior Vice President, Clinical Value. “It reflects our commitment to quality which springs from our mission and core values.”

NCQA is a private, non-profit organization that accredits and certifies a wide range of health care organizations. This designation is a national benchmark demonstrating our CVO’s compliance with the NCQA’s standards as well as our commitment to monitor and continually improve the quality of our services.

Becoming a NCQA certified CVO directly benefits the payers that delegate credentialing verification services to PeaceHealth. NCQA allows accredited payers to waive the requirements for due diligence oversight for the elements for which the CVO has been certified.

First formed in July 2012, PeaceHealth’s System CVO applied for certification in August 2013. The certification process includes rigorous evaluations by a team of health care professionals and certified credentialing specialists.

“This is a remarkable achievement for such a new CVO and we are extremely proud of our caregivers,” said Dunda. “PeaceHealth’s CVO has proven we have the systems, processes, and caregivers in place to thoroughly and accurately verify providers’ credentials and help payers meet their accreditation goals.”