Visitation Information

Facility Hours

  • Main Campus: The main entrance opens at 6 a.m. and closes at 9 p.m. daily. The East Tower Lobby is open from 5 a.m. to 9 p.m. weekdays; 8 a.m. to 6:30 p.m. weekends. Family members may enter after hours through the Emergency entrance. The Childbirth Center entrance is open 6 a.m. to 8:30 p.m.
  • South Campus: Staff will explain hours to families of patients in that facility.

Parking

Parking is free. As with parking areas anywhere, please lock your vehicle and do not leave valuables in your car, especially at night. Visitors may find more parking available before 11 a.m. and after 4 p.m. 

Visiting Hours

  • Main Campus: 6:30 a.m. to 8:30 p.m. Some units have different hours or certain restrictions posted. The Childbirth Center visiting hours are 8 a.m. to 8:30 p.m.
  • South Campus: Staff will explain hours to families of patients in that facility.

If a patient cannot have visitors or requests no visitors, family members should share this with friends and relatives. Some patients choose not to tell family and friends about a scheduled hospital stay until after they are home and feel well enough to have visitors. We strongly recommend that visitors not come if they are ill themselves.

Tobacco-Free Campus

PeaceHealth St. Joseph Medical Center is a tobacco-free campus. Tobacco use (cigarettes, cigars, pipes, snuff, chew, etc.) is not permitted anywhere on the property — indoors or outdoors.

Accessible Restrooms

Main Campus

  • Ground Floor across from the Gift Nook
  • Floors 1, 2, 3 and 4 near the public elevators
  • Floor 1 outside the Observation Unit
  • Floor 1 in the East Tower Lobby

South Campus

  • Floor 1 in the Nutrition & Diabetes Education Clinic waiting area and the Adult Day Health area

Restrooms with Diaper-Changing Facilities

Main Campus

  • Floor 1 in Childbirth Center Lobby and Emergency Lobby
  • Ground Floor across from the Gift Nook

South Campus

  • Ground Floor in the women’s restroom near Jersey Street entrance

Gifts & Flowers

Please do not bring or send plants or flowers to the Intensive Care Unit. If you bring loose flowers to other units, please bring a vase (the hospital cannot supply containers). 

Gift Shop

Hours

  • Monday – Friday 9 a.m. to 4 p.m.
  • Saturday – Sunday 10 a.m. to 4 p.m.

Central Auxiliary of PeaceHealth St. Joseph operates the Gift Nook on the Ground Floor at the Main Campus. The staff are volunteers and proceeds go toward patient care projects. The shop carries toiletries, magazines and paperback books, fresh flowers in vases, cards, candy and gift items.

Waiting Areas

  • Main Campus: Solariums located on Floors 2, 3 and 4 are specially designated lounge areas for visitors and patients. The East Tower Lobby is the waiting area for Surgical Services, some Cardiovascular procedures and most other services on Floor 1 other than the Emergency Room. On Floor 2, a waiting area is located near the Medical Care Unit. The Cardiovascular Center has its own waiting area on the 2nd Floor as well.
  • South Campus: Staff will direct you to designated waiting areas. 

Patient Condition & Surgery Reports

It is our goal to keep families and visitors informed in a timely manner about the status of a patient’s treatment. We appreciate your patience since many lab tests and procedures take time to complete.

When you have a family member going to surgery, a specially-trained Guest Services Coordinator will work with you to assure that you are able to visit with your loved one before surgery, that you will be notified of changes and delays that may effect the surgery schedule, and that you will be escorted to a post-op consultation with the surgeon. The Coordinator is the link between the operating room, surgeon, patient and family and is located at the East Tower Lobby. Amenities located there include coffee, tea, cocoa, magazines, books, newspapers, board games and cards. To contact the Guest Services Coordinator, call ext. 7711.

It is helpful for patients to select one family member as the person to receive your medical updates. Questions from family or friends will be referred to that contact person.

Chapel

The Sister Catherine Chapel on the Ground Floor of the Main Campus is open 24 hours a day, seven days a week. The Chapel is non-denominational and all are welcome. To schedule a memorial or prayer service, call Spiritual Care, ext. 6308, or dial 0.

Lost & Found

If you find an item, please turn it in to the Switchboard or Information Desk on the Ground Floor, or ask any employee for help. If you have lost an item, call Security, ext. 2501.

Overnight Accommodations

Parents of children in Pediatrics are encouraged to stay in the room with their child overnight. Family of critically-ill patients may stay in a nearby room (if available); the nurse can make arrangements for you. For out-of-town family of patients, several nearby hotels and motels offer discounts for medical-related accommodations. For information, call Social Work at ext. 6320