Dear Guardian Angel program,
I was recently hospitalized at Sacred Heart Medical Center at RiverBend for a few days back in August. During my stay, I was located on the Cardiac and Vascular unit where I received exceptional care from one the RNs. Although I only know him by his first name, Randy, he made me feel as if I was the most important patient in the hospital. His caring, patience and knowledge provided me and my family with the comfort and information we needed. Randy (Rimby) went out of his way to take the time to answer all the questions we had, explain the diagnosis, test results and continuing care required. While I have had previous hospital stays, I have never received as superior of service from an individual nurse as I did with Randy. In all, I want to acknowledge Randy’s commitment to his profession and his character as a person.
Share your story with us. For questions regarding the Guardian Angel program, contact Pam Herrmann, Guardian Angel Program Coordinator, at (541) 335-2597.