| Key
Phone Numbers |
| Anesthesia Clinic (Pre-registration and
Scheduling) |
541-686-7166
(toll free) 866-907-6329 |
Anesthesia Clinic (Anesthesiology and
Pre-surgery Questions) |
541-222-7121 or
(toll free) 800-288-7444 ext. 7121 |
| Information and Patient Location |
541-222-7300 |
| Intensive Care Unit (Surgery) |
541-222-3500 |
| Orthopedics Patient Rooms |
541-222-7077 |
| Patient Financial Services |
541-686-7191 or
(toll free) 800-873-8253 |
| Surgery Patient Rooms (North) |
541-222-7063 |
| Surgery Patient Rooms (South) |
541-222-7042 |
What is the Anesthesia Clinic?
Anesthesiologists are perioperative physicians, which
means that their practice encompasses the entire surgical experience from
pre-surgery evaluation to general or regional anesthesia, to the
post-anesthesia care unit (PACU),
intensive care unit, or outpatient surgery setting.
Our anesthesiologists take care of the entire spectrum of patients at Sacred
Heart Medical Center, including newborns and elderly patients, who may have
a wide range of surgeries and medical conditions. It's not unusual for an
anesthesiologist to care for patients of all ages and in several surgical
specialties in a single day. Our Quality Assurance (QA) program is one of
the most sophisticated in the country. Every patient is followed and every
complication is identified using our QA program, which was based on the
recommendations of the American Society of Anesthesiologists.
Before Surgery
Anesthesia Clinic
Once your surgery is scheduled, your doctor will
request that you schedule an appointment with the Anesthesia Clinic. Call
866-907-6329 (toll free) or 541-686-7166 to pre-register and to schedule
your Anesthesia Clinic appointment. Please have your insurance
card/information available when you call. You will meet with an
anesthesiologist and a nurse. You may also have lab work or an EKG done at
this time. This is a good time to ask questions about your hospital stay.
Please call as soon as possible after your surgery date is confirmed. Please
allow two hours for this appointment.
Please bring the following to your
appointment:
-
List of current
medications, vitamins, aspirin, herbals or supplements that you take.
Include dosage and how often you take them.
-
Photo ID and insurance
cards.
-
All paper work given to
you by your doctor or other provider. If you received Health History and
medication forms, please have them completed.
-
Any questions for the
nurse or anesthesiologist.
-
Any requested co-payment, if possible. Our staff will
be happy to give you a receipt at this time.
-
A family member or
friend so you have an extra pair of ears.
Health Care Decisions
You have a right to accept or refuse any treatment. You can protect this
right for the future by completing an Advance Directive. This is sometimes
called a “Directive to Physicians,” “Living Will,” or “Durable Power of
Attorney for Health Care Decisions.” A time may come when you are ill and
cannot speak for yourself. This document allows you to say how, and by whom,
you want medical decisions made for you. The staff in Spiritual Care
Services (541-222-2245) can give you more information or help you complete
Advance Directives forms. If you already have an Advance Directive, bring it
with you to the hospital. It will become part of your hospital record.
Spiritual Care
Sacred Heart believes that health care includes addressing emotional and
spiritual needs as well as the physical conditions of patients. This
commitment is expressed in many ways, and especially through the spiritual
care services available to patients and their families. To reach Spiritual
Care, call 541-222-2245.
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Day of Surgery
Before You Leave Home
-
Do not bring items of
value to the hospital. This includes cash, credit cards, checkbooks,
valuable clothing and jewelry.
-
Limit visitors on
admission to two people.
-
At the time of surgery,
you may be asked to remove your glasses, contacts, dentures and/or
hearing aid. Bring a case for their safe storage.
-
Bring comfortable
clothes to wear home (loose things with buttons, soft elastic and
drawstrings; slip-on shoes).
-
All jewelry must be removed prior to surgery. This
includes any body piercing. If you have a ring that cannot be removed,
let the nurses know when you are admitted. For your safety, it may be
necessary to cut off the ring.
-
You may continue to wear
acrylic nails with a pale polish.
-
For patients staying
overnight after their procedure, you may bring a robe, slippers, and
toiletries with you. You may also bring items from a previous surgery,
such as a breathing exerciser or support hose. Please leave your
overnight bag in the car until your surgery is over and you are settled
into your hospital room.
-
For patients having an
outpatient procedure, you will need to have a responsible adult drive
you home after surgery.
Surgical Procedure Area (SPA)
The SPA is where you will check in on the day of your
surgery. It is located on the third floor of Sacred Heart Medical Center at
RiverBend.
Parking is available in parking garage S, located immediately
north of the main hospital.
Patients served in the SPA admitting area include
one-month old infants through senior adults. A nursing assessment and health
history are combined to formulate a plan of care for patients undergoing a
surgical procedure within any specialty, diagnostic gastrointestinal endoscopy, nerve block, photo dynamic
therapy (PDT), bronchoscopy, electro convulsive therapy (ECT), or nerve
conduction studies of botox injection.
Registered Nurses admit patients by assessing/reassessing pain level, health
history, updating medical history, updating surgical/anesthesia history, and
coordinating patient-specific information to complete the patient chart
prior to a procedure.
Phase II staff care for patients who will be discharged the same day
following a surgical procedure, a local anesthetic, or moderate sedation.
The SPA staff will provide discharge teaching for patients and families,
verbally and in writing. Patients receive prescriptions, along with written
discharge instructions from the anesthesia staff, and specific physician
instructions according to procedure performed. The staff also follows up
with patients via phone 24 hours post-operatively.
Tobacco-Free Campus
Both campuses of Sacred Heart Medical Center are tobacco free. Tobacco use
is permitted only beyond designated property boundaries. Please check with
nursing or volunteer staff regarding our tobacco-free policy implications.
Waiting Area for Loved Ones
There are family lounges throughout the RiverBend campus. Upon admission,
ask your nurse which would be the best place for family or friends to wait.
SmarTrack Patient Tracking System
We recognize that loved ones may be worried while waiting for your surgery
to be completed. In order to keep them better informed, patient tracking
monitors are located in all waiting areas and the cafeteria.
On the day of your surgery, you will be
assigned a tracking number that can be provided to your family members. This
number appears on the patient tracking monitors and enables loved ones to
follow you as you move through the surgical process.
SmarTrack can also be accessed via the
Internet for family members who are not able to visit the hospital. The
Internet address is
www.peacehealth.org. Click on For
Patients and Families in the green navigation bar and then select SmarTrack—Surgery
Patient Tracking.
SmarTrack can also be accessed via the Internet for
family members who are not able to visit the hospital. The Internet address
is
http://www.peacehealth.org/apps/smartrack/view.asp?fac_mnc=SHRB or visit
www.peacehealth.org and click on
For Patients and Families in the green navigation bar. Then select
SmarTrack—Surgery Patient Tracking and click Sacred Heart Medical
Center at RiverBend.
Visitors are Welcome
Sacred Heart has no set visiting hours. Visitors are welcome at any time on
many units. Some units do limit visiting hours to protect patients’ rest.
Check with your nurse.
Lodging
The CMN-Lions Patient Family Guest House provides low-cost lodging for a
limited number of families. This is located near the University District
campus. To inquire, call 541-685-1970.
Discounted lodging is available from
participating area hotels and motels. Please request a brochure or visit
www.peacehealth.org/oregon and click
Discounted Lodging.
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After Surgery
Pain Control
Pain control after surgery may be a very important issue for you. Our staff
is specially trained in working with patients and their doctors to help
reduce pain. If you have any concerns about post-surgical pain, please
discuss them with your surgeon or anesthesiologist.
Going Home
Before your surgery, be sure to talk with your doctor and nurse about what
you may need after your hospital stay.
You may need:
-
Medications
-
Crutches or other
equipment
-
Changes in your home
environment
-
Caregiver support by a
family member, friend or paid helper
-
Follow-up appointments
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Financial
Concerns?
Let Us Help.
Our Patient Financial Services team can
help you with the following issues:
Before Surgery
To address any financial concerns you may have before your surgery, call
our Business Office at 541-686-7191 or 800-873-8253 and select option 3.
After Surgery (or if you have current
balances)
For all billing questions and financial
services, please call 541-686-7191 or 800-873-8253, Option 2, from 9 a.m. –
noon or 12:30 p.m. – 4:30 p.m. Monday through Friday, except holidays.
Many financial assistance programs, including
OHP and Bridge Assistance, have an application and screening process. It is
essential that you apply as early as possible for OHP. Please call the
Business Office soon so we can move quickly to help you. We can work with
you over the phone or arrange to visit with you personally. Medically
necessary hospital services will NEVER be delayed or denied based upon your
ability to pay.
Parking
All parking is free for patients and visitors to Sacred Heart Medical Center
at RiverBend. Click here for driving and parking directions, as well as
clinic locations.
Sacred Heart Medical Center at RiverBend
3333 RiverBend Drive, Springfield, Oregon 97477
541-222-7300 Information and Patient Location
Sacred Heart Anesthesia Clinic
3355 RiverBend Drive
Suite 320 (3rd floor Northwest
Specialty Clinics (NSC) building)
Springfield, Oregon 97477
541-222-7121
1-800-288-7444 (ext. 7121)
Whether you are with us for several days or just a few hours, your
comfort and peace of mind are important to us. If you have questions not
answered here, please speak with your nurse and doctor, so we can help you
with your needs.
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