VISION: PeaceHealths facilities
renewal shall continue its mission of service to the community into the
future and use the occasion to advance its healing ministry through a
model of patient and family centered care that honors the total patient
experience. The management philosophy is one of continuous improvement
using lean tools and other quality improvement methods and tools to
achieve the most effective delivery system, which will support staff in
accomplishing work.
To advance this redesign and
transformation effort, any facility built on a hospital campus should
apply design principles that create future operational efficiency,
flexibility, and continuing renewal potential.
GUIDING PRINCIPLES
These principles are intended to guide
facility design:
1. Site Preservation:
As facilities are developed, removed or
replaced, one or more footprints shall be provided so that all new
buildings can be eventually replaced on the campus. All new buildings
shall have their eventual replacement location noted on the long-term site
development plan. This principle helps to assure continuity of the mission
over time.
2. Facility Flexibility, Expandability
and Adaptability:
Facilities should be designed so they
can be updated readily and adapted to changing needs, either through
interior remodeling, by lateral expansions, or total replacement.
3. Maintaining Operations:
On an existing campus, new facilities
shall be staged in their construction that clinical programs can remain in
operation during construction. To the greatest extent possible there is
minimal disturbance to patients, staff and operations.
4. Highest and Best Use:
The highest and best use of the hospital
campus will initially be acute inpatient care and its immediately
associated ambulatory care. Functions that do not require immediate access
to patient care areas can be located on other campuses when that location
does not unduly compromise operations.
5. Linking Units:
To support expansion over time, a
"linear spine" should be created in the first phase to which all
major components should connect. The spine should permit connection of
future major additions to the primary circulation and long term recycling
of all buildings without disturbing those that are in continuing
operation.
6. "Service-Minded"
Building relationships, configurations
of spaces, visual corridors, distribution of service and support elements
shall be oriented toward producing a "sense of service" for all
users-patients, visitors, and staff. This will, in turn, help staff be
more service-minded. Spaces should be comfortable, appealing, and
convenient, in recognition that patients do have a choice of provider and
that staff is our most important resource.
7. Focused Care Centers:
Focused care centers shall be designed
to permit team care of patients throughout their stays, plus the immediate
pre- and post-admission periods where desired. The shortest number of
steps in the patient pathway shall be the guide to configuration of
services. Functional and support department spaces shall be located on
patient floors where management determines the best patient-focused care
can be realized.
8. Healing Environment:
Each campus complex shall be easy to
work in, nurturing and designed to reduce the stress of illness and care
for the patient, family, staff, and visitors. Specific principles of the
desired healing environment shall be provided by management and
consultants to the development team and designers.
9. Care Suite:
Clusters of rooms shall be so designed
that they make team care feasible and can be separately designated as
units for specific patient types by age, disease, acuity, or medical
group. The designations can change according to demand, rather than being
permanent. The suites shall be separated from primary public circulation
to enhance privacy, reduce noise, and support isolation when necessary.
10. Universal Rooms:
Each patient room shall be designed to
provide maximum flexibility, regardless of patient acuity, with only a
change of equipment, staff, and bedside support. The rooms should have the
flexibility to be re-designated by internal hospital staff, so that
interior walls can be converted from glass to solid or a combination. All
rooms shall be for single patients, except for special units such as
recovery. Provision shall be made for family over-night stay.
11. Diagnostic Services:
Diagnostic services shall be
decentralized where possible and applicable. Miniaturized or in situ
diagnostics shall be used where available.
12. Treatment Services:
Treatment services shall be
decentralized where possible for greater effectiveness. All large-scale
treatment services shall be designed so that they can be expanded or
upgraded over time with minimal disruption to patient care, and with
minimal expense.
13. Therapy Services:
In general, therapy services should be
centralized and located appropriately with other activities.
14. Use of Clinical Information Systems:
Where possible, information flow shall
be by computer rather than via paper or telephone, so that all parties
involved will have the information they need, and a permanent record of
decisions made about patient care is accurate and up-to-date. The
information system shall carry current versions of patient pathways and
guidelines, which shall be congruent with those used to develop the
clinical programs, focused care floors, and universal rooms.
15. Clarity of Circulation:
Throughout all construction and
throughout all design, the principle of simple, clear circulation shall be
realized. This includes access from other buildings, the entrance, travel
from point to point within the building and to parking, and signage.
16. Parking/Transportation:
Structured parking will be utilized when
appropriate in order to preserve land for future development. Other modes
of transportation will also be incorporated into the planning process as a
means of access for employees and others who regularly use the SHMC
campuses.
17. Height:
The project should not unnecessarily
intrude on other neighborhood activities or uses in the periphery of the
campus, and appropriateness and preferences shall be taken into account
when planning height of buildings, setbacks, and on-street amenities.
18. Planning/Community Uses:
Efforts will be made to work with
stakeholder groups with the goal of planning adjacent uses that enhance
the neighborhood communities in proximity to the SHMC campuses. Where
appropriate, perimeter space may be used for health retail, meeting
spaces, and/or other community services, so the neighborhood benefits from
the maximum value of the campus.
19. Stewardship:
Detailed financial analyses will be
provided for all projects prior to development. The goals of campus
renewal must be balanced with the need to be good stewards of limited
financial resources.
20. Internal Planning Process:
As facilities planning takes center
stage within PeaceHealth, many groups will be involved in planning
activity. Lean tools and other elements of planning for a healing
environment shall be used to insure that staff is involved in areas in
which they work. While there may not be consensus on aspects of planning,
efforts will be made to address critical needs of patients, staff, and
medical staff.
SACRED HEART MEDICAL CENTER
FACILITIES RENEWAL PROGRAM
SITE DEVELOPMENT CRITERIA
I. SITE
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Provides expansion for up to 100 years (50 acres)
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Freeway access within ½ mile
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Located within urban growth boundary
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Located within the city
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Served by public transit
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Hospital/medical services are permitted via special
use zone
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Adequate utilities available in proximity to the
site
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No costly restrictions/mitigation issues
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Traffic and transportation issues are addressable
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Surrounding uses are compatible with hospital
services/activities
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Configuration permits long term optimization
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Separate access points for patients/visitors;
emergency; staff & support vehicles
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Community support achievable
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Cost within 5% of fair market value
II. DESIGN
Based on long-term framework Master plan
Clearly identifiable entry
Adequate, conveniently-located parking
Clear, legible internal organization, circulation
and way finding
Healing, welcoming environment for patients, family,
staff, visitors
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Adequate space for family and visitors
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Planned and organized around seamless, integrated
services
-
Incorporates outdoor space as part of healing
environment
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Unobstructed, quality patient room views
Spaces designed for maximum flexibility/adaptability
Clear, protected access between medical offices and
inpatient services
Supports lean concepts
Promotes sustainable design principle
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