Health Care at Your Fingertips
In 2013, PeaceHealth Medical Group embarked on a
monumental shift in how we manage our medical practice — and your
We have been changing to a new electronic health record (EHR) system
called My PeaceHealth (formerly PatientConnection) that will allow us to streamline and enhance the way we
track your health care.
We’re excited about the EHR’s features and the support it provides to
our core mission of promoting personal and community health, relieving
pain and suffering, and treating each person in a loving and caring way.
We have been rolling out this new system to all of our PeaceHealth
Medical Group offices throughout the past several months (see schedule
below). We expect that it will help us provide you the best, most
advanced care and service now, and well into the future.
What does this mean for me?
For patients, the new system will offer consistency. Any PeaceHealth
provider you see – whether your primary care provider or specialist –
will be able to access your health information, which means you get the
best personalized care, no matter where you are.
Second, you will have convenience through the newly upgraded My PeaceHealth portal.
This online tool is a free service for PeaceHealth Medical Group
patients and will give you access to your personal health information 24
hours a day, seven days a week.
Learn more about My PeaceHealth with an introductory video here
What will I be able to do in My PeaceHealth?
The new My PeaceHealth portal has a freshly-enhanced interface
that will make it easy to use. You will be able to upload your photo and
color code certain areas of the portal and much more. You may also be
able to view your dependents’ information.
The most exciting part of My PeaceHealth is that it will put you
in control of your health care – any time day or night. With My PeaceHealth, you can:
- Message your doctor: The enhanced portal will
provide a secure way to message your PeaceHealth doctor with questions
or concerns. And all communication will become a part of your medical
- Schedule appointments: Schedule or cancel appointments with your provider.
- View test results: Test results ordered by your
PeaceHealth doctor will be available to view in the portal after your
doctor has reviewed them – generally one to seven days.
- Renew prescriptions: While you will still work with
your preferred pharmacy for filling prescriptions, My PeaceHealth will give you the ability to view your medications and to easily request
renewals for prescriptions from your doctor.
- Pay bills: Pay clinic bills online quickly and easily.
How do I sign up for My PeaceHealth?
You can sign up for the new My PeaceHealth when your community
goes live on Epic. All you will need to sign up is an activation code,
an email address, and a computer with access to the Internet.
If you are a current portal user, you will receive a letter with an
activation code in the U.S. mail when the new My PeaceHealth is
available in your community. Otherwise, you will receive an activation
code during your next office visit.
Is there a mobile app for My PeaceHealth?
Yes, you can find the mobile app via
iTunes or Google Play depending on your device. The app is called
'MyChart' - search for that app name. Upon loading it on your phone, it
will walk you through the selection of providers. This list depends on
your location. PeaceHealth My PeaceHealth will be presented for all
PeaceHealth service areas - just look for our blue logo with the dove.
When can I get connected with My PeaceHealth?
My PeaceHealth rolled out to each of the PeaceHealth Medical Group communities in 2013-14:
- May 2013 Florence, OR - LAUNCHED
- June 2013 Eugene and Cottage Grove, OR - LAUNCHED
- Sept. 2013 Bellingham, WA & Ketchikan, AK - LAUNCHED
- December 2013 Longview, WA - LAUNCHED
- March 2014 Vancouver, WA - LAUNCHED