Emergency Medicine

IN AN EMERGENCY, DIAL 911

Note: Enter Emergency from Carlanna Lake Road

Staffed 24 hours a day, every day of the year, the Emergency Department (ED) staff provides efficient and compassionate emergency room treatment for every patient. Highly trained staff, improved processes and advanced technology quickly provide you with the care you need.

How To Get To The Emergency Department

The ED at PeaceHealth Ketchikan Medical Center is located off Carlanna Lake Road. Drive Tongass Avenue to Carlanna Lake Road, turn east to the Emergency Room sign, about 100 feet east of the intersection, turn south and drive to rear of hospital to the EMERGENCY ENTRANCE.

What To Bring With You

  • Identification
  • Proof of insurance (if you have it)
  • Any medications or prescriptions

When You Arrive At The Emergency Department

  • Enter through the EMERGENCY ENTRANCE to the ED
  • Approach ED counter and explain your problem
  • Follow instructions given by medical personnel
  • Park vehicle in ED visitor parking spot adjacent to ED

Emergency Department Services

  • People and processes to handle any life-threatening emergency
  • Comprehensive services and board-certified specialists available 24 hours a day
  • Electronic patient tracking system to reduce wait times
  • Facility design assists faster access to the most appropriate care
  • Imaging equipment (MRI, CT scanner, digital radiography) directly adjacent to the ED for faster diagnosis
  • Single-patient rooms to assure patient privacy, infection control, and a calm, quiet atmosphere
  • Computerized nursing stations give doctors and nurses easy access to each patient and the patient’s medical records
  • Special accommodations for the hard of hearing, visually impaired, blind, deaf, and limited English proficient
  • Adjacent waiting room provides a relaxed environment for patients and family members

Portal To The Critical Access Hospital

The Emergency Department at PeaceHealth Ketchikan Medical Center serves as the entrance to the Critical Access Hospital (CAH), which is staffed and equipped to provide the highest level of care to severely injured adults and children from throughout Southeast Alaska.

  • Round the clock availability of surgeons, anesthesiologists, physician specialists, nurses, support services like laboratory and imaging, and resuscitation life-support equipment
  • Serves all of Southeast Alaska and is part of the PeaceHealth system "Corridor of Care" with advanced care facilities in Washington and Oregon
  • Direct access to the Emergency Department from helicopters arriving at the hospital’s helipad