Visiting PeaceHealth Ketchikan Medical Center
Parking is free. We have limited parking available in our covered garage adjacent to the main entry. There is also free parking available in our main parking lot to the right after you enter our campus from Tongass Avenue. Parking is also available in a public lot across the street from the main hospital entrance. There is also limited parking in a lot at the corner of Tongass and Carlanna Lake Road, adjacent to the PeaceHealth Medical Group clinics, and near the Emergency Entrance. Please do not use the parking near the Emergency Entrance unless you are accompanying someone to the Emergency Department.
Our main campus is open from 6:30 a.m. to 8:30 p.m. Some units have different hours or certain restrictions. The New Beginnings Birthing Center's normal visiting hours are 8:30 a.m. to 6:30 p.m. Please check for special circumstances.
If a patient cannot have visitors, or requests no visitors, family members should share this with friends and relatives. Some patients choose not to tell family and friends about a scheduled hospital stay until after they are home and feel well enough to have visitors. We strongly recommend that visitors not come if they are ill themselves.
As with all PeaceHealth facilities, PeaceHealth Ketchikan Medical Center is 100 percent smoke-free. No smoking or use of any tobacco products shall be allowed anywhere on our campus, including inside vehicles. Individuals wishing to smoke or use tobacco products shall do so off-campus, for example, on public sidewalks.
Gifts and Flowers
Please do not bring or send plants or flowers to the Intensive Care Unit. If you bring loose flowers to other units, please bring a vase. The hospital cannot supply containers for flowers.
Hours: Monday - Friday, 11 a.m. to 4 p.m., and by special arrangement
The PeaceHealth Ketchikan Medical Center Auxiliary operates a Gift Shop adjacent to the hospital's main entrance. Staff members are volunteers and proceeds go toward patient care projects. The shop carries a variety of gift items.
Patient Condition & Surgery Reports
It is our goal to keep families and visitors informed in a timely manner about the status of a patient’s treatment. PeaceHealth Ketchikan Medical Center offers an electronic surgery tracking system, which allows family members to monitor the progress of a patient through surgery.
The Chapel adjacent to the main lobby is open 24 hours a day, seven days a week. The Chapel is non-denominational and all are welcome.
Lost and Found
If you find an item, please turn it in to the main reception desk on the Ground Floor, or ask any employee for help. If you have lost an item, please inquire there.
Parents of children are encouraged to stay in the room with their child overnight. Parents of newborns are welcome to stay in the New Beginnings Birthing Center. Family of critically-ill patients may stay in a nearby room (if available). Please ask a nurse to make arrangements for you.
For out-of-town family of patients, several nearby motels offer discounts for medical-related accommodations. You may also check with the Rotary House for information on reduced-rate lodging.