Billing & Financial Services
If you have questions about billing, assignment, or other issues related to your account with PeaceHealth Ketchikan Medical Center or PeaceHealth Medical Group, our Patient and Financial Services staff is available to help you.
You can contact a billing services team member by phone, by completing an online inquiry form or by simply e-mailing us. One of our team members is happy to assist you with any questions or concerns you may have.
BY PHONE: Hours are 8am to 4pm AST
(855) 261-0359 — Ketchikan Medical Center Accounts (hospital)
(877) 202-3597 — PeaceHealth Medical Group Accounts (clinics)
CONTACT US BY ONLINE INQUIRY FORM
CONTACT US BY EMAIL
Location & Office Hours:
For in-person service, the PeaceHealth Ketchikan Medical Center Patient Financial Services (PFS) is located in Cedar Point near the Plaza Mall at 25 Jefferson Way. Located just behind Tongass Outfitters and upstairs from The Point Art Cafe, the PFS office has plenty of parking for your convenience. Look on the right side of the complex for the big "25" and use the ground floor elevator or covered stairway to our second floor suites.
Patient Financial Services
25 Jefferson Way, Suite 201
Ketchikan AK 99901
Monday through Thursday: 8:00 a.m. - 4:30 p.m.
Making a Payment By Mail:
Send your hospital or clinic payment to: P.O. Box 1798, Bellingham, WA 98227
Understanding Your Billing Statement
Understanding Bridge Assistance
Information about Emergency Room Patient Billing
Information about PeaceHealth Laboratories Patient Billing