Billing & Financial Services

If you have questions about billing, assignment, or other issues related to your account with PeaceHealth Ketchikan Medical Center or PeaceHealth Medical Group, our Patient and Financial Services staff is available to help you.

You can contact a billing services team member by phone, by completing an online inquiry form or by simply e-mailing us. One of our team members is happy to assist you with any questions or concerns you may have.

Contact Us:

BY PHONE: Hours are 8am to 4pm AST
(855) 261-0359 — Ketchikan Medical Center Accounts (hospital)
(877) 202-3597 — PeaceHealth Medical Group Accounts (clinics)

CONTACT US BY ONLINE INQUIRY FORM

Making a Payment By Mail:

Send your hospital or clinic payment to: P.O. Box 1798, Bellingham, WA  98227

Making a Payment Online:

-->Visit PatientConnection where you can set up an online account that will allow you to pay your future PeaceHealth Medical Group bills online.    

Additional Resources:

Understanding Your Billing Statement  

Understanding Bridge Assistance  

Information about Emergency Room Patient Billing

Information about PeaceHealth Laboratories Patient Billing

Location & Office Hours:

For in-person service, the PeaceHealth Ketchikan Medical Center Patient Financial Services (PFS) is located just off the main hospital lobby at 3100 Tongass Avenue. Please check in at the front desk and let them know that you would like to speak with a financial services specialist. Hours are Monday through Thursday from 8:00 a.m. - 4:00 p.m.
 
Patient Financial Services
3100 Tongass Avenue
Ketchikan AK 99901