Actionsets help people take an active role in managing a health condition.  Stress management: Reducing stress by being assertive

Introduction

Poor communication is one of the biggest causes of stress at work and home. Being unable to talk about your needs, concerns, and frustrations can create stress. Being assertive helps you communicate without causing stress to yourself and others. Assertiveness is a skill that you can learn and put into practice.

Key Points

  • Assertive communication means speaking up for yourself in a thoughtful, tactful way. Being assertive helps you express yourself about things that matter to you. This reduces stress by helping you feel more in control of a situation.
  • You can use the assertiveness ladder to practice assertive communication. Each letter in the word "LADDER" stands for a step in the process. The ladder helps you define a problem, describe it to others, and express your feelings.
  • Write out your plan to be more assertive, and get comfortable with it. Practice it out loud so you can hear what your assertive statements sound like.
  • To be more assertive, you focus on what you say and how you say it. Using the right body language helps you communicate more assertively.

What? - What is the medical information or key concepts related to the action? What is assertive communication?
Why? - Why the action is important? Why is it important to be assertive?
How? - Learn the steps involved in taking action. How can you be more assertive?
Where? - Other resources and organizations that can help you take action Where to go from here

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Author: Jeannette Curtis Last Updated: April 22, 2009
Medical Review: Kathleen Romito, MD - Family Medicine
Lisa S. Weinstock, MD - Psychiatry

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