Continuous Improvement

Pursues Perfection

If you are a Senior PeaceHealth Leader:

• Champions healing and compassionate care and clinical and operational excellence through seamless, integrated, evidence-based and outcomes-focused approaches.
• Advocates for the centrality of patients and their families in all aspects of their care.
• Challenges the status quo and existing assumptions, including public policy.
• Has courage; inspires people to embrace change, take calculated risks, and develop bold and creative solutions. Learns from past mistakes, expects others to do the same.

If you are a PeaceHealth Director:

• Creates a continuous improvement mindset with each team/work unit Aggressively pursues integration of a healing and compassionate environment with clinical and/or operational excellence.
• Designs and implements seamless, integrated, evidence-based and outcomes-focused processes using lean thinking and quality tools.
• Documents evidence of holding all gains.
• Embraces and supports change and transition; models resilience and flexibility.
• Focuses on improving patient and workplace safety.
• Includes patients and families in improvement activities; identifies and incorporates value-added processes from the patient perspective.
• Shares stories to promote learning.

If You are a PeaceHealth Manager:

• Delivers seamless, integrated, evidence-based and outcomes-focused processes using lean thinking and quality tools.
• Audits and holds staff accountable for holding the gains.
• Supports and facilitates staff in moving through the transition process.
• Implements, monitors and documents safety improvements.
• Incorporates and documents value-added changes that represent the perspectives of patients.
• Shares stories to promote learning.