Communication

Communicates to Achieve Strategic Outcomes

If you are a Senior PeaceHealth Leader:

• Promotes high-trust relationships through interactive, accessible, timely, relevant and inclusive communications.
• Synthesizes and translates complex concepts and information into understandable messages that inspire and inform.
• Speaks authentically, truthfully and keeps promises.
• Listens respectfully for understanding and meaning.
• Creates and welcomes opportunities for others to provide input.
• Projects credibility, grace and poise even in highly visible, adversarial situations.
• Assumes responsibility for how communications are received.
• Promotes high-trust relationships through interactive, accessible, timely, relevant and inclusive communications.

If you are a PeaceHealth Director:

• Provides the right information, to the right people, at the right time using a variety of means.
• Synthesizes multiple inputs into useful information.
• Speaks authentically, truthfully, and keeps promises.
• Listens respectfully for understanding and meaning.
• Clearly articulates level of decision-making authority.
• Manages conflict and disagreements in a respectful way.
• Actively seeks open dialogue and ideas from diverse sources.
• Projects credibility, grace and poise even in highly visible, adversarial situations.
• Speaks and writes effectively in informal and formal settings.
• Leads effective meetings.
• Assumes responsibility for the impact of communication on others.

If you are a PeaceHealth Manager:

• Passes relevant information to staff and keeps director informed.
• Holds staff accountable for acquiring information and providing input.
• Speaks authentically, truthfully and keeps promises.
• Listens respectfully for understanding and meaning.
• Clearly articulates level of decision-making authority.
• Manages conflict and disagreements in a respectful way.
• Actively seeks open dialogue and ideas from diverse sources.
• Projects credibility, grace and poise even in highly visible, adversarial situations.
• Speaks and writes effectively in formal and informal settings.
• Performs effectively in multiple meeting roles (leader, member, facilitator, ad hoc, recorder, etc.)
• Assumes responsibility for the impact of communication on others.