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July 1, 2008
It’s now official!
Beginning today, the caregivers of Madrona Medical Group have joined the
caregivers of St. Joseph Medical Group and are working together under the
new name of PeaceHealth Medical Group. Thanks to the diligence and
incredible dedication of hundreds of people over the last nine months, today
I have the honor of welcoming over 400 additional caregivers to the
PeaceHealth Whatcom Region.
This is an exciting time
for PeaceHealth and for our community. We embarked on this journey in order
to strengthen our ability to fulfill our mission, vision, and values for the
people of Whatcom County. With this new combination of talent, we will be
able to provide a better patient experience and more seamless, coordinated
care. This combination also achieves better utilization of healthcare
resources.
I want to extend a
special welcome to the exceptional caregivers who are joining us today from
Madrona Medical Group. It has been my pleasure to get to know many of you,
and I look forward to getting to know you all. I am so impressed with your
dedication, your talent and your commitment to patient care. From the bottom
of my heart, thank you – and welcome to PeaceHealth!
For all of us, it’s
important to realize that change has only just begun. Our focus since last
August has been on the necessary legal and organizational steps to acquire
Madrona Medical Group. We now begin the exciting challenge of becoming a
regional referral center and an integrated healthcare delivery system,
providing exceptional care on a larger scale in the physician office
setting, as well as in the hospital setting.
For now, we can assure
our patients and the community that all the same Medical Group services will
continue in the same locations, with the same providers, and even the phone
numbers are the same.
Before I close, I want to
thank absolutely everyone in the organization, whether you worked on the
transition directly, or carried out your normal caregiving role so others
could take time to be on transition teams. Your energy and dedication will
make this endeavor, as well as our future endeavors, successful for each
other and for our community.
Below are updates on
several of the specific work areas related to the transition. We will
continue to keep you updated as PeaceHealth Medical Group – and indeed our
entire region – works toward our Vision 2012. Thank you.

Nancy J. Steiger
Whatcom Region Regional CEO/Chief Mission Officer
Madrona Medical Group
providers and employees celebrated the clinic’s 13-year history and
achievements at a “Madrona Moments” party yesterday morning. This occasion
was dedicated to the clinic’s legacy of excellence in patient care and the
accomplishments of Madrona Medical Group.
Sixty-three Madrona
Medical Group (MMG) providers have joined PHMG. This is all but two, who
relocated outside our area. Almost all employees were hired by
PeaceHealth to work in the Medical Group or in other departments in the
region such as Human Resources, Patient Financial Services, the Center for
Healthcare Improvement, etc. A small number whose Madrona position
overlapped with a PeaceHealth position have been hired into a Transition
Department, where they will support the transition over the next six months
or so. Human Resources will be actively working to match these employees
with other positions that become available, and to arrange for retraining
where appropriate.
A part of Madrona Medical
Group will continue temporarily to operate the Ambulatory Surgery Center
(ASC), which provides endoscopy services. The four gastroenterology
physicians also will stay with Madrona Medical Group temporarily, while
the ASC undergoes a necessary Certificate of Need process with the State
Department of Health. The ASC has been in service since the late 1990s,
however, it does need to receive CON approval before it can be operated by a
hospital organization and become part of PHMG. There will be no interruption
in ASC or gastroenterology services to patients.
In June, Madrona Medical
Group’s network infrastructure, e-mail and device/user setup migrated
from HInet to PeaceHealth. The July 1st technical systems transition
will include the Flowcast program (registration, appointment scheduling and
billing), and the Xcelera program (cardiovascular imaging). The on-site
imaging center will transition to Mount Baker Imaging, using the Imagecast
program. The Carecast application will continue to be used for clinical data
retrieval, with optional additional functionality available including
patient list management (PLM) tools and various patient data display tools.
On July 7th, the on-site laboratory will transition to Oregon Medical
Laboratories (OML - NWRL), using the Antrim program. In addition to the
applications, there will be many other transitions including interfaces,
reporting, internet/intranet content and functionality, and other web
applications.
Names
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Effective today, all
PeaceHealth-owned clinics in the Whatcom Region are called PeaceHealth
Medical Group.
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The main PHMG
location at 4545 Cordata Parkway is called the Cordata building.
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The former Specialty
Branch location at 4465 Cordata Parkway is called PHMG’s Cordata South
building.
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The former MMG
Central Business Office location at 454 Stuart Road is called the PHMG
Patient Financial Services building.
Communication about
PeaceHealth Medical Group – The Bellingham Herald published an article
yesterday. Advertisements highlighting the successful transition to
PeaceHealth Medical
Group and including the
names of all providers, will be published tomorrow and Sunday in the
Bellingham Herald, and tomorrow in Lynden Tribune, Westside Record-Journal,
Blaine Northern Light and in Skagit and San Juan county newspapers. Mounted,
poster-size versions of the ads will be on display at all clinics later this
week. Radio ads featuring the voices of Nancy Steiger and Erick Laine will
be broadcast next week. The MMG and SJMG websites migrated to a new PHMG
website today. New brochures with the PHMG name will be provided to key
service lines including Pediatrics and Moh’s Surgery. Brochures for St.
Joseph Medical Group will be rebranded in the near future. Stationery and
forms have been rebranded for PHMG.
Imaging services -
Imaging will continue to be on-site at PHMG’s Cordata site and will be run
by Mt. Baker Imaging, which is a joint venture of Northwest Radiologists and
St. Joseph Hospital. Nine Madrona imaging employees will join the staff of
Mt. Baker Imaging. These services will include MRI, CT, DEXA, general x-ray
and ultrasound. Vascular ultrasound and echo will be on-site and operated by
St. Joseph Hospital. Nuclear Medicine will move to St. Joseph Hospital.
Patients can also have nuclear medicine studies at North Cascade Cardiology.
Lab services -
Approximately 13 Madrona lab employees joined Northwest Regional Lab, which
is providing services at PHMG’s Cordata South site (the former Specialty
Branch).
For
questions please contact PHMG Administration at 738-2200, ext. 3116.
PeaceHealth Medical Group Transition Updates will continue in the future as
needed. |