|
Private rooms ensure that patients
and families feel comfortable during their stay
at Sacred Heart Medical Center
at RiverBend. Learn more.
|
More than 500 patients, doctors and nurses provided input into the design of Sacred Heart at RiverBend to ensure the creation of an environment that is both patient-centered and efficient. Patients served as members on more than 120 clinical process teams providing input from a patient’s perspective on topics such as surgery registration and simplifying the patient discharge process.
More about our patient-centered design.
With this valuable input, hospital leaders were able to streamline clinical processes, eliminate waste of resources and increase overall operational efficiency, so caregivers can spend more time at the bedside.
|
In the Emergency Department
Patients will notice a difference in the way that care is delivered at Sacred Heart at RiverBend. For example, the Emergency Department is designed to decrease wait times. The patient will be taken back into a private room where we will triage them immediately. We will assess very quickly how sick the patient is, and if the patient needs immediate access to the physician. With individual rooms, we are de-centralizing the ED area, eliminating the large, central nurses' station, and sending the staff and physicians out to where the patients are located.
In the Main Lobby
For those patients entering through the main lobby, the front entrance will
have staff at an information desk to help point you in the right
direction to the private patient rooms. Each private room features an Americans with Disabilities Act (ADA)-approved bathroom, eliminating unnecessary transfers when a patient who does not need an ADA-approved bathroom must be moved for one who does. This idea to make all bathrooms ADA approved came from a
community member. |
The main lobby resembles a lodge,
complete with a two-story atrium
and fireplace.
Hear more about the lobby experience.
|
While you’re waiting for updates
During surgery, family members will receive a pager. They may wait in an area with a surgery tracking board to keep apprised of the surgery, or they can take a walk out by the river or sit next to our fireplace.
(View our surgery tracking
system, SmarTrack.) When the surgery is finished, we will page them and they will go back to the waiting area briefly before going to a consultation
room near the operating room. The surgeon will enter the consult room allowing the family to talk directly to the surgeon to find out about the procedure. This increases the information available to the family member and reduces stress while they are waiting.
Back to previous page
|
